At The CommuniTech, we offer full pizza order taking services designed to handle inbound orders quickly and accurately. We verify orders to minimize errors and use upselling techniques to boost your average sale. Our team coordinates with your kitchen and delivery staff to ensure timely fulfillment. With support across phone, chat, and app channels, we help you deliver a smooth, satisfying experience from order to delivery.
Our trained agents use customized scripts tailored to your menu and promotions, ensuring:
Precise order entry and modifications
Upselling popular add-ons and combos
Handling special requests and dietary preferences
Real-time synchronization with POS systems
Beyond order taking, we provide:
Customer service for inquiries, complaints, and feedback
Delivery tracking and coordination
Payment processing support and fraud prevention
Reporting and analytics to optimize peak hours and staffing
Customers place orders via phone, chat, or app—our agents are ready to assist across all channels.
Agents confirm details, verify customer preferences, and ensure accuracy to minimize errors.
Orders are entered into your POS system or kitchen display software in real time for seamless preparation.
Securely process payments, whether prepaid or on delivery, with attention to fraud prevention.
Coordinate with delivery staff to track orders and provide customers with estimated arrival times.
Handle post-order inquiries, complaints, or modifications promptly to maintain satisfaction.
Partner with The CommuniTech today and delight your customers with efficient, error-free order taking and fulfillment support.
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